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Aid Station
Aid Station

SHIPPING POLICY

AUSTRALIA

  • Free shipping: Orders over $129 AUD (after discount codes are applied)
  • Orders below $129 AUD: Shipping costs calculated at checkout

NEW ZEALAND

  • Free shipping: Orders over $150 NZD (after discount codes are applied)
  • Orders below $150 NZD: Shipping costs calculated at checkout
  • Customs charges: Calculated at checkout

INTERNATIONAL ORDERS

  • Shipping costs: Calculated at checkout
  • Customs charges: Calculated at checkout
  • Note: Aid Station reserves the right to refuse international orders

EXPRESS SHIPPING

  • Available for all Australia, New Zealand and international orders
  • Costs calculated at checkout

Delivery times may vary based on public holidays, sale periods, strikes, customs clearance etc.

LOCAL PICKUP

Pickup Location:
Aid Station – The Bund Business Park
Unit 9 / 600 Lorimer Street, Port Melbourne VIC 3207

Directions:
From the city along Lorimer Street, turn left into The Bund Business Park (through the black sliding gate). Drive straight to the end, we're Unit 9.

Hours:
Mon–Fri | 10:00am–5:00pm
Closed on public holidays

IMPORTANT DELIVERY INFORMATION

  • Orders placed before 12:00pm (AEDT/AEST, Melbourne time) Mon–Fri will be processed for same day dispatch
  • During sales or race periods, dispatch may be delayed due to high order volume, we try our best 🤗
  • All delivery times are estimates only and subject to sale periods, postal delays, public holidays, and reasons beyond our control
  • Check current shipping estimates here, or use Australia Post's calculator (we ship from 3207, Port Melbourne, AU)

🆘 If you're in a rush to get your order, please select EXPRESS shipping.

Returned to Sender Fees: If your order is returned to us as "Returned to sender/RTS" due to incorrect address details or failure to collect from the post office/courier depot, the following fees apply:

  • Australian orders: $15 AUD return processing fee plus original shipping costs deducted from refund. Re-shipping requires an additional $15 AUD fee.
  • International orders: Return processing costs equivalent to original shipping label cost deducted from refund. Re-shipping costs will also be equivalent to the original shipping label cost.

For full terms and conditions regarding shipping, delivery, and returns, please see our complete Terms & Conditions.

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Contact

9/600 Lorimer Street
Port Melbourne
Victoria, Australia

Local Pickup
Mon - Fri
10AM - 5PM
(Closed Public Holidays)

9/600 Lorimer Street
Port Melbourne
Victoria, Australia

Local Pickup
Mon - Fri
10AM - 5PM
(Closed Public Holidays)

Company
Support
As athletes who cherish every trail, road and waterway we train on, Aid Station proudly acknowledges the Wurundjeri and Bunurong People as the Traditional Owners of the land where we lace up our shoes each day. We respect every athlete's journey, and extend this same respect to all First Nations People and Elders across Australia, whose ancient pathways we now follow during races and adventures. We recognise the enduring connection First Nations Peoples have with Country - a relationship that shows the ultimate endurance. At Aid Station, while we help athletes fuel their journeys, we’re equally committed to respecting and preserving the land that sustains us. As proud sponsors of TRIMOB and the IRONMOB Program, we're honoured to support communities who share our passion for endurance sport. We pay respects to Elders past, present and future, celebrating the rich heritage of Aboriginal and Torres Strait Islander Peoples - true endurance experts long before the first marathon was run.
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